Restaurant Oven Repairs
Speed cook oven experts servicing the Carolinas.
Sub Serve offers timely and affordable service and repairs to QSRs, convenience stores and retailers, coffee shops and concessions operations. Our factory trained and insured foodservice equipment repair technicians serve the Carolinas largest metropolitan markets. We take care of the nation’s leading C-store chains, QSR restaurant groups, and independent franchisee operators across the state. Skilled maintenance and repair, technical resources and fast response times — Sub Serve has everything you need for foodservice equipment repair and maintenance in a single source.
We’re on-site fast
We roll in GPS-equipped vans with the parts for same-day service and it’s all backed by the Sub Serve guarantee (30 days parts and labor). Our techs know your equipment and can provide the support you need.
Subserve equipment repair specialists linked to key resources
- GPS tracked vans to create maximum efficiency which equals faster response times
- Wireless tablets on every van
- Technicians update service calls in real time
- Access to service manuals, service bulletins, and parts diagrams
- Access to see the inventory on the technician’s van, their fellow teammate’s van, and warehouse inventory
- Cameras on the tablets to document repairs, installs, preventative maintenance or equipment condition
- Electronic signature capture which allows for better efficiency and is paperless
- Sub Serve provides professional service, maintenance and repairs on a wide variety of equipment used in the retail, food, and service industries. During scheduled visits, trained service professionals conduct complete equipment inspections to ensure your equipment
is running smoothly. During this inspection, minor or major adjustments are made, parts are lubricated and aligned, and worn or damaged parts are replaced. In addition, machines are tested for proper operation to maximize efficiency.
Total Parts
Sub Serves North American network of warehouse and distribution centers which maintain an extensive inventory of products and replacement parts so you will receive prompt, professional, on-the-spot service and repairs for virtually any make or model of equipment. Our service technicians also carry commonly required replacement parts to provide immediate repairs for most equipment. Should your equipment require parts not on our technician’s truck, Sub Serve’s volume purchasing power combined with a streamlined logistics program will ensure the parts are shipped with the fastest lead-times in the industry.
Every factory trained technician has immediate access to the right parts at the right time to provide the best service and value in the industry.
Prompt, Reliable Service
If major repairs are necessary, Sub Serve”s representatives are fully trained to provide quick and effective service that minimizes the cost of equipment downtime. . Quite often we can provide same day and next day emergency repair service in most areas of the state and we continue to expand our service area.
To request service or for more information about our preventative maintenance programs or service capabilities, please complete the form below. One of our Customer Solutions Representatives will respond to your request and contact you within a timely manner.
We currently service Turbochef and Merrychef speed cook ovens, Nu-Vu proofer baking ovens, Amana microwaves and X series speed cook ovens. Service currently available in North Carolina and South Carolina.
Here is what sets us apart from the rest.
- Service 6 days a week.
- Same day or next morning service.
- Factory trained and certified techs.
- Fully stocked vans with all parts needed for repairs [no need to order parts and return to complete service] eliminates down time. We understand that when equipment is not working franchisees lose money and more importantly customers are disappointed.
- We use a flat rate service charge which includes all travel time, mileage and 1 hour of labor. No surprises like additional surcharges return service call trip charges or overnight parts ordering charges.
NOTE : Weekend and holiday service calls will require overtime
